SUPPORT

How can we help?

Tell us what you expected, what happened, and which Optiform screen or action you were using.

Product help

Open a support request in the Optiform issue tracker. Do not include Google authorization codes, access tokens, private task links, signatures, form responses, payment details, or confidential document contents.

Connection problems

Open Workspace → Connections to check or reconnect Google and ChatGPT. Reconnecting must use the same Google account when the workspace already owns Forms, Drive files, or Gmail delivery.

Billing and refunds

Dodo Payments is the merchant of record. Use the merchant support address on your receipt for payment or refund requests, and read the refund policy.

Security reports

Report a suspected vulnerability privately through the repository’s security reporting channel. Do not publish credentials, personal data, or an exploitable proof of concept in a public issue.

Optiform is independent of OpenAI, Google, Cloudflare, and Dodo Payments.